Effective Date: September 6, 2026
Welcome to iChat!
PLEASE READ CAREFULLY: Before you start using iChat products and services, please read and fully understand these Terms of Service (the “Terms”), in particular the limitation of liability provisions (Section 10), the intellectual property and content licensing provisions (Section 7), the membership and credits provisions (Section 4), and the governing law and dispute resolution provisions (Section 14), which are highlighted in bold. By checking the acceptance box, otherwise confirming these Terms, or actually using iChat products and services, you signify that you have read, understood, and agree to be bound by these Terms in their entirety.
1.1 These Terms constitute an agreement between you (the “user”) and Genframe LLC (“we”, “us” or “our”) regarding your use of iChat products and related services. Genframe LLC’s registration information is set out under “Contact Us” at the end of these Terms.
1.2 “iChat” (or the “Product”) refers to the iChat mobile application and related websites (including ichat365.app) operated by us; “user” refers to any individual who downloads, installs, registers, logs into, or uses the Product.
1.3 The services we provide through iChat (the “Services”) include: AI-powered virtual character conversations, character creation and sharing, long-term memory, image/voice generation and other interactive entertainment services, together with the associated membership and credits system.
1.4 These Terms, together with the iChat Privacy Policy, form the complete agreement between you and us regarding the Services. Rules, documentation, and announcements we publish for specific features (the “Service Rules”) supplement these Terms and have the same legal effect; in case of any inconsistency, the Service Rules prevail.
1.5 The Services are intended solely for users who are 18 years of age or older. You must complete an age confirmation when first using the Product. Persons under 18 are not eligible to use the Services, and we will refuse their registration and use. If you are the parent or guardian of a person under 18, please do not allow them to use the Product. If we discover that a user is under 18, we may immediately terminate the Services for that user and delete their account and related information.
1.6 We may revise these Terms from time to time in compliance with applicable laws, and will publish the revised version via in-app announcements, pop-ups, or other appropriate means. If you do not agree to the revised Terms, you should stop using the Services; your continued use of the Services after the revised Terms take effect constitutes acceptance of the revised Terms.
2.1 You may register or log in to an iChat account through:
We do not require or support phone-number registration. You shall ensure that your registration information is true and accurate, and keep it up to date.
2.2 Your account is for your personal use only. You are responsible for safeguarding your account credentials; any loss caused by your failure to do so shall be borne by you. You acknowledge that you are responsible for all activities under your account. Please note that an iChat account can only be logged in on one device at a time.
2.3 Renting, lending, selling, transferring accounts, or allowing others to use your account in any way is prohibited. We may take protective measures, including freezing accounts, where abnormal logins, hijacking risks, or other security issues exist.
2.4 Account Deletion: You may submit a deletion request at any time via “Settings — Delete Account” in the app. The rules are:
3.1 The main features of the Services include: conversations with AI characters (text, voice, images, video), creating and importing custom characters and worldbooks, AI memory, content generation (images, voice, etc.), community sharing of characters, and the membership and credits system. Actual features are subject to what is provided in the app.
3.2 You understand and agree that the Services are provided based on generative AI technology. All AI characters in the Services are fictional and not real people, and conversations with them are automatically generated by algorithms; such content may contain errors, fabrications, omissions, or inappropriate material, does not constitute professional advice, and does not represent our views or positions. You should exercise care in judging AI-generated content.
3.3 To provide and improve the Services, we need to transmit your conversation content and related context (including your long-term memories and character settings) to third-party large-language-model providers engaged by us, as described in the iChat Privacy Policy. Please do not enter sensitive personal information such as passwords, ID numbers, or bank card numbers into conversations; you acknowledge that any such information you voluntarily enter will be processed as ordinary conversation content, and we are unable to identify, cleanse, or delete it using technical means.
3.4 Certain features (such as memberships and credits) are paid features; see Section 4.
4.1 The paid offerings of the Services include:
4.2 Subscriptions are opened, managed, cancelled, and refunded through Apple’s or Google’s subscription mechanisms. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period via your device’s system subscription settings. After cancellation, the service continues until the end of the current billing period.
4.3 Refunds:
4.4 Credits and membership benefits are for your personal use within the Services only; they may not be transferred or exchanged for cash, and purchasing, selling, or exchanging them through unofficial channels is prohibited.
5.1 When using the Services, you must not create, upload, post, transmit, or otherwise distribute:
Content that violates applicable laws and regulations of your jurisdiction;
Any content that sexualizes, solicits, or exploits minors, or other content harmful to the well-being of minors;
Content that promotes violence, terrorism, or self-harm, or incites criminal acts;
Content that promotes hatred or discrimination, or constitutes personal attacks, insults, harassment, or threats against others;
Obscene or pornographic content prohibited from distribution by applicable laws, including using the AI characters or content-generation features of the Services to create or obtain sexually explicit content;
Content that infringes any third party’s intellectual property, reputation, likeness, privacy, or other lawful rights;
Misinformation, rumors, fraud, or phishing content;
Other content that violates laws, public order and good morals, or interferes with the normal operation of the Services.
5.2 You must not:
Circumvent the Services’ safety checks and content moderation by any means, including variants, homoglyphs, or crafted prompts;
Reverse engineer or decompile the Product, or use crawlers, bots, or similar programs to bulk-scrape or copy content from the Services;
Reproduce, collect, or edit content within the Services, or interfere with the normal operation of the Product, without our written permission;
Impersonate any person or entity, or fabricate relationships with any person or entity;
Otherwise violate applicable laws or these Terms.
5.3 You understand and agree that content you transmit or post through the Services does not reflect and shall not be deemed to represent our views, positions, or policies, and we assume no legal responsibility for such content (except as required by mandatory law).
6.1 You acknowledge that the Services are based on generative AI. To comply with applicable laws and industry norms, we may add visible or invisible labels and watermarks to AI-generated output, and may notify you again when you view, copy, export, or download such output.
6.2 When using or distributing AI-generated content, you shall clearly identify it as AI-generated where the context requires, so as to avoid misleading, confusion, or misattribution; you are solely responsible for any consequences arising from your failure to make such identification. Without our written consent, you must not obscure, erase, tamper with, or remove the labels or watermarks we apply.
6.3 You must not use the Services to create, generate, or distribute rumors, misinformation, or content prohibited under Section 5.1. We may review and delete violating content without notice and take action against the relevant account (see Section 9).
7.1 We own all intellectual property rights and related interests in the Product (including software, interface designs, code, trademarks, and content created by us). No one may use such content from the Product without our permission.
7.2 Your creations: You retain all intellectual property rights in character settings, worldbooks, and conversations you create through the Product. You represent and warrant that the content you create or upload is original to you or properly licensed, and does not infringe any third party’s rights; otherwise you shall bear the resulting liability and indemnify us against losses.
7.3 License granted to us: To provide, operate, and improve the Services (including transmitting relevant content to AI providers for processing and rendering it in your conversations), you grant us a worldwide, royalty-free, non-exclusive license to store, process, and transmit your content to the extent necessary to provide the Services. In addition, you may choose to share characters and other content publicly in the community; publicly shared content is available for viewing and use by other users. You may delete your content or make it private at any time.
7.4 For content containing your personal information, we do not request any license beyond what is necessary to provide the Services.
8.1 Protecting your personal information is one of our core principles. We collect, use, store, and share your personal information in accordance with these Terms and the iChat Privacy Policy, which forms an integral part of these Terms.
8.2 We collect only the information described in the iChat Privacy Policy and do not collect personally identifiable information beyond it.
9.1 If we discover, or receive reports or complaints that, you have violated these Terms or applicable law, we may, without notice, review and delete the relevant content (including user profiles and chat records), and impose measures such as warnings, feature restrictions, account suspension, or device bans depending on the severity, and will notify you of the outcome.
9.2 Any consequences arising from your violation of these Terms or applicable law shall be borne solely by you; if such violation causes losses to us or any third party, you shall be liable for compensation (including reasonable enforcement costs).
9.3 For suspected illegal or criminal conduct, we will keep relevant records as required by law and report to or cooperate with the competent authorities.
10.1 You understand and agree that the Services are provided based on generative AI and other emerging technologies. Subject to the natural limitations of such technologies, force majeure, third-party services, changes in laws and regulations, and other factors, we make no warranty that:
AI-generated content is fully accurate, complete, consistent with your expectations, or aligned with your moral or religious views;
The Services will be uninterrupted or error-free, or that all defects will be corrected;
The Services are fit for your particular purposes.
10.2 You understand and agree that, for the purposes of overall service operation and platform security, we may set, adjust, interrupt, suspend, or terminate some or all services/features at our discretion; for planned maintenance causing interruptions, we will provide advance notice.
10.3 IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU (HOWEVER ARISING) EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (IF ANY); WE SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL, OR SPECIAL DAMAGES (INCLUDING LOSS OF PROFITS), EXCEPT AS REQUIRED BY MANDATORY LAW. If you have not paid any fees, our liability shall be limited to the minimum extent required by mandatory law.
10.4 The Services may contain links to third-party websites or resources. We do not guarantee and are not responsible for the content, products, or services of such third parties; you are welcome to report illegal content to us.
11.1 We may change, interrupt, or terminate some or all of the Services for business reasons. For material changes, we will notify you in advance via in-app announcements or other appropriate means. If we terminate the Services in their entirety, we will refund the fees corresponding to your unused membership periods and credits on a pro-rata basis (or provide an equivalent alternative), except as required by mandatory law.
11.2 You may stop using the Services at any time and request account deletion (see Section 2.4).
12.1 These Terms take effect when you accept them.
12.2 We may amend these Terms from time to time (including issuing Service Rules) and will notify you of updates via in-app announcements, pop-ups, or other appropriate means. If you do not agree to the amendments, you should stop using the Services and may delete your account; your continued use after the amendments take effect constitutes acceptance of the amended Terms.
13.1 Notices to you may be delivered via in-app announcements, pop-ups, in-app messages, or the email address you provided.
13.2 If you have any questions, comments, or suggestions regarding these Terms, contact us at: support@ichat365.app.
14.1 These Terms and any dispute arising out of or in connection with them (including their formation, validity, performance, and interpretation) shall be governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules.
14.2 Any dispute arising out of or in connection with these Terms shall first be resolved through friendly negotiation; if negotiation fails, either party may bring a lawsuit before a court of competent jurisdiction.
14.3 Section headings are for convenience of reading only and do not affect the meaning or interpretation of any provision. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
14.4 You and us are independent parties. These Terms do not create any agency, partnership, joint venture, or employment relationship between the parties, and do not constitute any express or implied warranty or condition by us towards you.
14.5 These Terms are published in multiple languages, including Chinese and English. In case of any inconsistency between language versions, the English version prevails.
Operator: Genframe LLC
Support: support@ichat365.app
Official Website: https://ichat365.app